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Search resuls for: "Ross Petras"


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It's important to choose your words carefully and use assertive language, say authors and communication experts Kathy and Ross Petras. "The key is to be assertive without being overly aggressive," the Petrases wrote for CNBC Make It last year. No, if you have something important to say, then say it." If you're nervous or insecure during a meeting or conversation, changing a few words won't change the way you feel. 'I don't know'"I don't know" is a common filler phrase, or crutch word, to fill space until people can complete their thoughts.
Persons: Kathy, Ross Petras, Danny Rubin, , Rubin, Simon Taylor, Eric Yaverbaum, Yaverbaum Organizations: CNBC, Ericho Communications
Sounding smart and emotionally intelligent isn't just about the idea you're trying to convey. People often resort to using complex words and phrases to sound more insightful. And if you're trying to make things common, you really have to put them in a way that people can understand," Abrahams told CNBC Make It in January. Next time you talk with someone, try using these three simple expert-endorsed phrases:'Could you tell me more about that?' But emotionally intelligent people are interested in how others feel and what they have to say," the Petrases wrote for Make It last year.
Persons: Matt Abrahams, Abrahams, shouldn't, Kathy, Ross Petras, you've, John Bowe, Bowe Organizations: Stanford, CNBC Locations: People
Psychology and RelationshipsHarvard psychologist: If you use any of these 7phrases, you 'may have low emotional intelligence'
Organizations: Harvard
It's just a matter of saying the right words in the right way at the right time. You make it clear that you're talking directly to them and considering their individual needs, thoughts and interests. It makes what you're saying seem more personal and relatable, which will help you win people over. Repeating the main thrust of your argument and certain key phrases can make what you're saying more memorable and create a feeling of persuasive familiarity. The result is people are usually more interested in what you're talking about because you've engaged their imagination.
Persons: we've, they'll, It's, you've, Kathy, Ross Petras Organizations: The New York Times, Washington Post, Harvard Business, Twitter
If you're speaking with John McWhorter, never use this common phrase: "It is what it is." "The first time someone said that to me was when something unpleasant had happened to me, and he didn't care. "And I parsed it and I thought, 'What a gorgeously chilly way of saying: Your problems don't matter to me.'" But it can come across as so passive that using it can erode other people's trust in you, as McWhorter noted. It's not entirely bad news for McWhorter's least-favorite phrase: Using it can be a sign of emotional resilience, because it shows your ability to accept your circumstances, psychologist Cortney Warren told Make It last month.
Persons: John McWhorter, Bill Gates, McWhorter, You've, they're, Yasmene Mumby, Cortney Warren, Warren, it's, Kathy, Ross Petras, Warren Buffett Organizations: Columbia University, Genome, Associated Press, NORC, for Public Affairs Research, Trust, CNBC
When you have high emotional intelligence, you have a deep understanding of your feelings — and everyone else's. Highly emotionally intelligent people are successful in both their professional and personal lives. Their ability to truly connect and empathize with people makes them better leaders, communicators and relationship builders. Can you tell what's the emotionally intelligent reaction to these 10 situations? (Click here to view interactive content)
Persons: else's
Emotional intelligence is the ability to identify and understand emotions — both your own and the emotions of others. Emotional intelligence can help you build and strengthen relationships, defuse conflict, and improve overall job satisfaction. Psychology experts say that if you use these 13 phrases every day without even thinking about it, you have higher emotional intelligence than most people:1. Studies show that the ability to resolve conflicts is a trademark of emotional intelligence. This way, you're not blaming someone or putting them on the defensive side.
The key is to be assertive without being overly aggressive, and you can do that by avoiding these four phrases that make you sound weak or timid:1. Don't say: "I'm sorry to bother you, but can you share the report you made for the team meeting?" Instead of saying "You always forget meetings," say "I was upset when you showed up late to Thursday's meeting." You also don't want to assign all of the blame to one person: "You ruined the presentation by not being there!" Instead, describe the situation accurately: "By coming 10 minutes late, you made the presentation more difficult by distracting the audience."
Here are 10 phrases to ditch if you want to sound more self-assured and likable, according to behavioral experts and psychologists:1. "I'm pretty sure that …"It's fine to be sure about things, but don't overdo it, especially if you're actually not sure. Being confident enough to say that you don't know something can be the best way to initiate trust in your judgment. "You probably don't know this, but …"This phrase is practically guaranteed to irritate the listener. This is another "I know best" phrase, which can make you come off as arrogant instead of helpful.
Here are 11 negative phrases to ditch if you want to think more positively and feel more confident, according to behavioral scientists, researchers and psychologists. What to say instead: "I get to do that." What to say instead: "I can try to do that." What to say instead: "I will do that." What to say instead: "Because I did that, I now know [X]."
That's legit, but it's being used so often now that we seem to be avoiding a simpler word: "Detailed." It seems like everyone wants to take things offline instead of talking about it later, like they used to say in the old days. 'We remain cautious'Sometimes, "we remain cautious" is used to say nothing — meaning "we're not going to say much because who knows?" Other times, it's used to say "not to worry; we're not going to do anything untoward." But now, it's overused: WFH clothes, WFH hacks (see above), WFH everything.
"Needless to say ..."What to say instead: Nothing "Needless to say" comes from a long line of ironic phrases where you open a topic by saying you're not going to say something, but then say it anyway. "In my opinion ..."What to say instead: Nothing Cut to the chase and remove the unnecessary, weak intros. Why say "Sorry to bother you," when a simple "Excuse me" is shorter, snappier and less self-deprecating? What to say instead: "I developed [X] to increase [X]." "I developed [X] to increase [X]" sounds more confident because it uses the active voice instead of passive voice.
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